PERSONAL INFORMATION PRIVACY POLICY
The Doi Dep service application hopes to bring a reliable, economical and user-friendly online service shopping utility. We realize customers use Service Apps to shop, but not everyone wants to share their personal information. We, SANDALS Joint Stock Company, respect our customers' privacy and are committed to protecting our customers' personal information when customers trust us to provide us with their personal information when purchasing. Shop at Doi Dep service application. This is the principle when accessing privacy and personal information at the Doi Dep service application.
This Personal Information Privacy Policy includes the following contents:
1. Consent
2. Purpose of Collection
3. Scope of Collection
4. Storage Period
5. Do Not Share Customer Personal Information
6. Data Security
7. Customer Rights Regarding Personal Information
8. Contact Information
9. Information Collection and Management Unit
10. Effect
1. Consent By giving us your personal information and using the Doi Dep service application, you agree that your personal information will be collected and used as stated in this Policy. If you do not agree with this Policy, you should stop providing us with any personal information and/or using the rights as set forth in Section 7 below. We reserve the right to amend and supplement this Policy at any time. We encourage you to regularly review this Privacy Policy for the latest updates to ensure you are aware of and exercise your rights to manage your personal information.
2. Purpose of Collection We collect personal information only necessary for the following purposes:
• Orders: to handle issues related to your orders;
• Account Maintenance: to create and maintain your account with us, including any loyalty or rewards programs associated with your account;
• Consumer Services, Customer Care Services: including responses to your requests, complaints and feedback;
• Personalization: We can combine the data collected to get a more complete view of a consumer and thereby allow us to serve better with stronger personalization across aspects. edge, including but not limited to:
(i) to improve and personalize your experience on the Doi Dep Service Application
(ii) to improve amenities and services, tailor them to individualized needs and come up with new service ideas
(iii) to serve you with referrals and advertising tailored to your interests.
• Security: for the purposes of preventing activities that destroy customer user accounts or customer impersonation activities.
• As required by law: depending on the provisions of law from time to time, we may collect, store and provide at the request of competent state agencies.
3. Scope of Collection We collect your personal information when:
• You provide it directly to us. The personal information you provide to us is mainly done on the Doi Dep service application including: full name, email address, phone number, address, registration information. Account entry includes any information needed to set up the account such as login name, login password, login ID/address and security question/answer.
• You interact with us. We use cookies and other tracking technology to collect certain information when you interact on the Doi Dep Service Application.
• From other legal sources. We may collect personal information from other lawful sources.
4. Storage Period The customer's personal information will be stored until the customer requests to cancel or the customer logs in and makes the cancellation. In all cases, customers' personal information will be kept confidential on Doi Dep's server
5. Do Not Share Customer Personal Information
We will not provide your personal information to any third party, except for some necessary activities below:
• Partners are the parties that provide services to us related to order fulfillment and are limited to necessary information as well as applying regulations to ensure security and confidentiality of personal information. .
• We may use services from a third party service provider to perform certain activities related to the Doi Dep Service Application and this third party may then access or process personal information during the provision of those services. We require these third parties to comply with all relevant personal information protection laws and security requirements relating to personal information.
• Programs are linked, co-implemented, or outsourced for the purposes stated in Section 2 and personal information security requirements always apply.
• Legal requirements: We may disclose personal information if required to do so by law and such disclosure is reasonably necessary to comply with legal processes.
• Business transfer (if any): in the event of a full or partial merger or consolidation with another company, the buyer will have the right to access information stored and maintained by us, including personal information.
6. Data Security We always strive to keep customers' personal information safe, we have been implementing many safety measures, including:
• Ensuring security in the operating environment: we store personal customer information in a secure operating environment and can only be accessed by employees, representatives and service providers on an as needed basis must know. We follow industry standards and laws in protecting customer personal information.
• In case the information server is attacked by hackers leading to loss of customer personal data, we will be responsible for reporting the incident to the authorities for timely investigation and notification. let customers know.
• Payment information: secured according to industry standards.
7. Customer Rights Regarding Personal Information Customers have the right to provide personal information to us and can change that decision at any time. Customers have the right to check, update, and adjust their personal information by logging into their account and editing personal information or asking us to do this.
8. Contact Information If you have any questions or concerns about this Policy or our collection and management of personal information, please contact us by:
• Call hotline: 0919 32 16 16
• Send an email to the email address: hotro@doidep.com
9. Information Collection and Management Unit
SANDALS Joint Stock Company
Established and operating under Business Registration Certificate No.: 5801323932
Head office: No. 795 Tran Phu, Highway 20, B-Lao Ward, Bao Loc City, Lam Dong
Contact address: 27 Cao Thang, Loc Nga, Bao Loc City, Lam Dong
Effectiveness This Personal Information Privacy Policy takes effect from January 1, 2022
REPRESENTATIVE OF SANDALS JOINT STOCK COMPANY
MANAGER
[Signed and sealed]
PHAM HOANG BAO NHUNG
