- Purpose of collecting personal information
The information collected through the SANDALS JOINT STOCK COMPANY app will help us:
– Support customers when purchasing products
– Answer customer questions
– Provide you with the latest information on our App
– Review and upgrade the content and interface of the App
– Carry out promotional activities related to our products and services SANDALS JOINT STOCK COMPANY
For online support at SANDALS JOINT STOCK COMPANY, you may be asked to log in/register for an account.
We may also collect information about the number of visits, including the number of pages you view, the number of links you click and other information related to connecting to the app:
We also collect information that the App browser you use every time you access the App, including: IP address, Browser type, language used, time and addresses that the Browser accesses.
- Scope of use of personal information
When necessary, we can use this information to contact you directly in the following forms: Sending open letters, orders, thank you letters, technical and security information, to you. You can receive periodic mail providing information about new products, services, information about upcoming events or recruitment information if you sign up to receive email notifications (At the store system).
Except for the cases of Personal Information Use as stated in this policy, we commit not to disclose your personal information to the public.
In some cases, we may hire an independent unit to conduct market research projects and your information will then be provided to this unit to conduct the project. This third party will be bound by a confidentiality agreement under which they are only allowed to use the information provided for the purpose of completing the project.
We may disclose or provide your personal information in the following truly necessary cases: (a) When requested by law enforcement agencies; (b) In cases where we believe it will help us protect our legitimate rights before the law; (c) Emergency and necessary situations to protect the personal safety of members SANDALS JOINT STOCK COMPANY other.
- Information storage time
We will store personal information provided by customers on our system during the process of providing services to customers or until the collection purpose is completed or when customers request to cancel the data. information provided.
- The people or organizations that may have access to that information
Only SANDALS JOINT STOCK COMPANY have access to the information you have provided and that competent authorities request to provide for investigation purposes, etc. according to the provisions of law.
- Address of the information collection and management unit
Address: No. 148/22 Le Hong Phong Street, Ward 1, Bao Loc City, Lam Dong Province, Vietnam
- Methods and tools for consumers to access and edit their personal data
At any time, you can access and edit your personal information according to the appropriate app's links that we provide or through the online support hotline. 02633921616.
- Mechanism to receive and resolve consumer complaints related to personal information being used for the wrong purpose or scope as notified
When discovering that their personal information is being used for the wrong purpose or within the notified scope, customers can send a complaint to email or call the hotline number. 02633921616 to complain and provide evidence related to the case. The Management Board commits to respond immediately or at the latest within 24 (twenty-four) working hours from the time of receiving the complaint.
- Committed to protecting customers' personal information and payment information
Committed to protecting personal information
When you provide your personal information to us (via online support, messenger or directly at the store), you agree to the terms we stated above. SANDALS JOINT STOCK COMPANY Committed to protecting your personal information in every possible way.
However, due to technical limitations, no data can be transmitted over the internet connection that can be 100% secured. Therefore, we cannot make a firm commitment that the information you provide to us will be kept absolutely secure, and we cannot be responsible in case of access. unauthorized access to your personal information, such as cases where you voluntarily share information with others... If you do not agree with the terms as described above, we recommend that you do not send information to us.
So, SANDALS JOINT STOCK COMPANY We also recommend that you keep relevant information confidential (Do not click on spam links sent to private messages).
If you use a shared computer with many people, you should log out of your messenger account, or exit all open App windows.
Commitment to confidentiality of payment information
SANDALS JOINT STOCK COMPANY Ensuring safety and security of customer payment transactions, handling complaints and compensating for damages in case of customer payment information via the app SANDALS JOINT STOCK COMPANY be changed, deleted, destroyed, copied, disclosed, moved illegally or appropriated, causing damage to the customer.
Online payments will be processed by our Network of affiliated banks. You only give us or the app accurate, non-misleading information and must notify us if there are any changes or related problems that arise in order to coordinate with affiliated banking units as well. as resolved by the authorities.